Returns & Exchanges

At EETTSY, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.

1

Initiate Your Request

Log into your EETTSY account or visit our returns portal with your order number and email address to select the items you wish to return.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

3

Ship the Package

Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our processing center.

4

Receive Your Refund

After our team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing